A 24/7, 365 home emergency solution to your property headaches - no call out fees, no excess, just simple landlord solutions.

Happy homes, happy tenants...
When your tenant experiences a home emergency, they can call us at any time, any day. Boiler breakdown? Blocked drain? Uncontrollable leak? Lost their keys to the house? Rest easy - we've got it covered with our comprehensive insurance policy from £3.60* per week.


Our comprehensive policy starts from just £3.60* per week.

*Prices are per property and are inclusive of Insurance Premium Tax.

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No call-out fees or excess. 

Parts and labour included.**

One invoice for all properties with flexible payment options.

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Peace of mind

Round-the-clock emergency cover for you and your tenants - keeping their home happy and your property investment safe.

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Talk to us to see how we can help you

Our process

We believe in simplicity - one policy contract, one point of contact, one 24/7 contact number, one invoice. Here's our process:


Partner with us

Contract agreed and all property addresses to be covered for repairs submitted.


We'll inform your tenants

We'll send tenant packs to all properties outlining what is covered and how to report a home emergency using our 24/7, 365 dedicated UK contact number.


Contractor sent to property

When the tenant reports an issue, one of our trusted and qualified engineers or trade experts will be sent to the property. All our gas engineers are Gas Safe registered.


Request a report

Once the repair is complete, the property owner or managing/letting agent may request a report of the repair and details of any advice offered.

What we cover:

  • Primary heating system (gas boilers, electric, LPG, oil and solid fuel systems)
  • Internal electrics
  • Internal gas pipe
  • Repairs to radiators
  • Pest Infestation
  • External locks, doors and external windows
  • Loss of keys
  • Internal plumbing and drainage
  • External drainage
  • Repairs for failure of water supply to kitchen or bathroom
  • Roofing - missing, broken or loose tiles
  • Boiler replacement contribution
  • Alternative overnight accommodation
To request a copy of our policy wording or for more information on policy coverage and limitations, please contact us.

We provide national U.K. coverage. We have a network of over 2,000 trusted, qualified and vetted engineers and trade experts on stand-by for when things go a bit pear shaped.

All our gas engineers are Gas Safe Registered.

I have a question about an engineer visit or repair...

Our contact centre team are on hand to deal with any day-to-day enquiries your maintenance team, tenants or landlords may have relating to any repair or service query.

I have a question about my insurance policy or contract...

You will have a direct point of contact for any questions or queries relating to our relationship or agreement.

We want to build a solid, personable business-to-business relationship with all of our clients. We want to work with you to find the best solution to your problems and discuss the different ways that we and our product can work best for you.

We are here to deliver solutions that make your life easier. So let’s get to know each other, leave us a message here and we’ll be in touch.

We'll send tenant packs to all your existing properties detailing information of policy coverage, what to do in an event of a home emergency along with essential 24 hour contact information.

Multi-property discounts available.

Contact us for more information.

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